Terms of Service
1-Link - OneLink, Inc. and its affiliates (collectively “1-Link - OneLink,” “we” or “our”) provide URL shortening, custom-branded link, link management, link-in-bio, QR code and analytics products and services to our users (collectively, the “1-Link - OneLink Services”). Please read these Terms of Service (the “Agreement”) carefully, as they govern your access to and use of the 1-Link - OneLink Services and constitute a binding legal agreement between you and 1-Link - OneLink. If you accept this Agreement or use the 1-Link - OneLink Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” “your” or “Customer” will refer and apply to that company or other legal entity. If you have been granted access to and use of the 1-Link - OneLink Services by and on behalf of the primary account holder, whether directly or through an administrator, you also agree to abide by this Agreement. In addition to this Agreement, your use of the 1-Link - OneLink Services is governed by the 1-Link - OneLink .
YOU ACKNOWLEDGE AND AGREE THAT, BY CREATING A 1-Link - OneLink ACCOUNT (“ACCOUNT”), PURCHASING A PAID ACCOUNT, OR ACCESSING OR USING THE 1-Link - OneLink SERVICES AND APPLICATION PROGRAM INTERFACES (“API”), YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND THE 1-Link - OneLink ACCEPTABLE USE POLICY. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE 1-Link - OneLink SERVICES.
THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION AND CLASS ACTION WAIVER AS DESCRIBED IN SECTION 12.1 BELOW. YOU AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
1. SCOPE & MODIFICATIONS
1.1 Modifications. 1-Link - OneLink reserves the right, in its sole discretion, to modify or replace this Agreement at any time. If we modify this Agreement, we will post the modification on our site and update the “Last Updated” date at the top of the Terms of Use or provide you with notice of the modification in the 1-Link - OneLink platform. Any change to this Agreement will be effective as of the Last Updated Date in at the top of this page. By continuing to access or use the 1-Link - OneLink Services after the Last Updated Date, you are indicating that you agree to be bound by the modified Agreement. You agree that it is your responsibility to check this Agreement periodically for changes and that your use of the 1-Link - OneLink Services following the posting of any changes to this Agreement constitutes acceptance of those changes. If the modified Agreement is not acceptable to you, your only recourse is to cease using the 1-Link - OneLink Services.
1.2 Service Changes. 1-Link - OneLink may add, remove, suspend, discontinue, modify or update the 1-Link - OneLink Services at any time, at its discretion. After the effective date of such a change, 1-Link - OneLink shall bear no obligation to run, provide or support legacy versions of any affected 1-Link - OneLink Services.
1.3 Customer Support. 1-Link - OneLink provides a help center for all users. More details about additional support services can be found in the help center which is accessible through the platform.
2. PAID ACCOUNTS
2.1 Fees. 1-Link - OneLink offers fee-based 1-Link - OneLink Services that provide additional features and functionality. If you sign up for a paid account, you agree to pay 1-Link - OneLink all applicable fees for the tier of 1-Link - OneLink Services according to your selection. Fees are non-refundable except as required by law or as otherwise specifically permitted in this Agreement.
2.2 Subscription Period. Paid account plans will be charged the rate stated at the time of initial purchase on a recurring basis corresponding to the term of your subscription until you cancel. Fees are subject to change and 1-Link - OneLink will notify you of any pricing change prior to processing your next recurring charge. You may cancel your paid account subscription at any time, however, unless required by law, no refunds or credits will be provided for any early termination or for any non-use of the 1-Link - OneLink Services. 1-Link - OneLink reserves the right to update, change, modify or terminate your subscription benefits at any time in its sole discretion.
2.3 Payment. You will pay 1-Link - OneLink on the payment interval selected. If not otherwise specified, payments will be due immediately. You authorize 1-Link - OneLink to charge you for all applicable fees on a recurring basis using your selected payment method through 1-Link - OneLink’s online payments platform. By providing a saved payment method (“Payment Method”) in your account, you expressly acknowledge and authorize 1-Link - OneLink (or our third party online payment processor) to charge you on a recurring basis corresponding to the term of your subscription unless you cancel your paid account subscription. You are responsible for any and all fees charged to your Payment Method. You will provide complete and accurate billing and contact information to 1-Link - OneLink. 1-Link - OneLink may make changes to the offered Payment Method from time to time. It is your responsibility to update your payment information if necessary due to such changes. 1-Link - OneLink may suspend, downgrade or terminate the Services if Fees are past due. Unpaid Fees are subject to a finance charge of one percent (1.5%) per month (18% per annum), or the maximum permitted by law, whichever is lower. In addition, 1-Link - OneLink will be entitled to recover its expenses for collection, including reasonable attorneys’ fees. Failure to pay Fees or Renewal Fees when due may lead to termination, cancellation or suspension of Services. FOR THE AVOIDANCE OF DOUBT, 1-Link - OneLink MAY SUBMIT PERIODIC CHARGES CORRESPONDING TO THE TERM OF YOUR SELECTED SUBSCRIPTION WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU AFFIRMATIVELY CANCEL YOUR SUBSCRIPTION SERVICES OR NOTIFY 1-Link - OneLink THAT YOU WISH TO CHANGE YOUR PAYMENT METHOD INFORMATION.
2.4 Taxes. Fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (collectively, “Taxes”), and you are responsible for all Taxes resulting from this Agreement or your use of the 1-Link - OneLink Services. 1-Link - OneLink will invoice you for Taxes when required to do so by applicable law, and you agree to provide payment under the terms of the invoice. In the event you are required by law to deduct and withhold any Taxes on amounts payable under this Agreement, any amounts required to be withheld will be promptly deducted and timely remitted by you on behalf of 1-Link - OneLink to the appropriate taxation authority and you agree that you will provide 1-Link - OneLink with copies of all necessary documents (including but not limited to tax receipts received from the applicable tax authority) in order for 1-Link - OneLink to claim and receive a foreign tax credit in an amount corresponding to the amount withheld by you.
3. USE OF SERVICES
3.1 Use of 1-Link - OneLink Services. Subject to the terms and conditions of this Agreement and payment of all Fees due hereunder, 1-Link - OneLink grants you a non-exclusive, non-transferable, limited right to access and use the 1-Link - OneLink Services in accordance with our Acceptable Use Policy. For the avoidance of any doubt, you agree that you will not access the 1-Link - OneLink Services for competitive purposes or if you are a competitor of 1-Link - OneLink.
3.2 Access Credentials. 1-Link - OneLink shall provide you with non-transferable access credentials for the 1-Link - OneLink Services. You will not share access credentials or exceed the user limitations of the service tier you have purchased. You will not (i) misrepresent or mask identities when using the 1-Link - OneLink Services or seeking access credentials; (ii) select or use as a username or custom domain a name subject to any rights of a person or entity or any third party other than you without appropriate authorization; (iii) select or use, as your username or custom domain, a name that is otherwise offensive, vulgar or obscene or otherwise would violate our Acceptable Use Policy; or (iv) exceed any access permitted by 1-Link - OneLink. You will safeguard all access credentials provided by 1-Link - OneLink and shall ensure the confidentiality and security thereof. If you are a corporate entity rather than an individual (A) only your employees and authorized contractors (“Personnel”) may use the 1-Link - OneLink Services; (B) you will require your Personnel to comply with all Laws (as defined below) and the use restrictions (including user seat restrictions) set out in the Agreement; (C) you will not share access credentials or exceed the user limitations of your service tier; and (D) you acknowledge that you will be fully responsible for any acts or omissions of your Personnel, whether authorized or unauthorized. 1-Link - OneLink may update, refresh or change the manner of accessing the 1-Link - OneLink Services at its discretion.
3.3 Compliance Monitoring. 1-Link - OneLink may monitor your use of the 1-Link - OneLink Services for compliance with the Agreement, and to ensure compliance with our Acceptable Use Policy. If 1-Link - OneLink observes usage of the 1-Link - OneLink Services that it believes are not in compliance with the Agreement, 1-Link - OneLink may (i) remove or disable any linked, codes, or other 1-Link - OneLink Services that are suspected of violating our Acceptable Use Policy or this Agreement. 1-Link - OneLink reserves the right to suspend your use of the 1-Link - OneLink Services without notice in the event that we believe, in good faith, the security of your 1-Link - OneLink account has been compromised or your 1-Link - OneLink account is being used for an unlawful purpose or any purposes that violates our Acceptable Use policy. 1-Link - OneLink reserves the right to suspend your access to the Services or terminate this Agreement without notice for violation of the Agreement.
4. YOUR SERVICES AND CONTENT
4.1 Your Service. 1-Link - OneLink shall have no liability for any of your products, content or services (“Your Services”) accessed through or making use of the 1-Link - OneLink Services, or the use thereof by any end user or any of your or your affiliates’ customers, employees, officers, directors, agents, contractors, consultants, affiliates, or other representatives. You will not use the 1-Link - OneLink Services in any manner implying any partnership with, sponsorship by, or endorsement of Your Services by 1-Link - OneLink. You will not suggest or imply that 1-Link - OneLink is the author of or otherwise responsible for the views or content of Your Services. The 1-Link - OneLink Services shall not be used in connection with any Prohibited Content (defined in Section 5 below), or any activities where the use or failure of the 1-Link - OneLink Services could lead to death, personal injury or property or environmental damage or adversely impact or impose liability on 1-Link - OneLink in any manner.
4.2 Your Content. You hereby grant to 1-Link - OneLink an irrevocable, perpetual, non-exclusive, sublicensable, transferable, royalty-free, worldwide license, to use, copy, import, display, reproduce, perform, distribute, create derivative works, alter or modify all URLs and other information provided by You to 1-Link - OneLink (“Customer Content”) in connection with the provision, operation and promotion of the 1-Link - OneLink Services and for other business purposes, including of 1-Link - OneLink’s group companies.
4.2.1. You are solely responsible for the content that you upload through 1-Link - OneLink Service, or transmit to or share with other users (collectively the “Customer Content”). You may not upload, transmit, or share Customer Content using the 1-Link - OneLink Service that you did not create or that you do not otherwise have permission to use. 1-Link - OneLink does not assert any ownership over Customer Content or other intellectual proprietary rights associated with your Customer Content. 1-Link - OneLink’s collection, use and sharing of personal information 1-Link - OneLink receives from you or third parties (including social media networks) is described in 1-Link - OneLink’s Privacy Policy.
4.2.2. As stated in our Privacy Policy, where permitted by law, if you register a 1-Link - OneLink Account with an email address on a domain owned by an organization, such as your employer, we may share your email address and information about your Account with our sales team and the business, including our group companies, to explore the business’ interest in creating or managing an enterprise account, provide information on other services you might be interested in, or for related purposes.
5. INTELLECTUAL PROPERTY
5.1 Ownership. Except for Your Content and Your Services, you acknowledge and agree that 1-Link - OneLink is the sole and exclusive owner of all right, title and interest in and to the 1-Link - OneLink Services and all related documentation, source code, tools, scripts, processes, techniques, methodologies, inventions, know-how, concepts, formatting, arrangements, visual attributes, ideas, database rights, copyrights, patents, trade secrets, and other intellectual property, and all derivatives, enhancements, modifications and improvements thereof (“1-Link - OneLink Materials”). Nothing in this Agreement or any other document shall be deemed to transfer ownership of any 1-Link - OneLink Materials. Except for the limited license rights expressly granted herein, no rights to 1-Link - OneLink Materials are granted hereunder and all rights in such 1-Link - OneLink Materials are reserved.
5.2 Feedback. If you provide feedback, request features, changes or tools, or otherwise provide comments relating to the Service or provide suggestions or ideas for improving the Service (“Feedback”), such Feedback will be fully assigned to 1-Link - OneLink without any obligation for separate compensation, and 1-Link - OneLink shall own all rights, title and interest to the Feedback and may, in its own discretion, elect to incorporate the Feedback into its Services.
5.3 General Restrictions. You and your Personnel will not, and will not permit any third party to: (i) access the Services or export data from the Services to create a service, software, documentation or data for a URL shortening service other than 1-Link - OneLink or create shortened links or a service that is competitive with, substantially similar or confusingly similar to any aspect of the 1-Link - OneLink Services (including to benchmark the 1-Link - OneLink Services against any competing services); (ii) use, modify, display, perform, copy, disclose or create derivative works of the 1-Link - OneLink Services except as expressly permitted herein; (iii) reverse engineer, decompile, disassemble, mimic, screen-scrape, frame or mirror the 1-Link - OneLink Services, or use any other means to attempt to discover their source code except as expressly permitted herein; (iv) encumber, distribute, sublicense, assign, share, sell, rent, lease, pledge or otherwise transfer the 1-Link - OneLink Services to any third party; (v) transmit harmful, disabling or malicious code or devices, or infringing, defamatory, unlawful, tortious, deceptive, misleading, fraudulent, abusive, indecent or otherwise offensive content, phishing, spam, or content that contains someone’s personal information or violates a third party’s intellectual property, privacy or publicity rights or any other use or content that violates our Acceptable Use Policy (collectively “Prohibited Content”) through the 1-Link - OneLink Services; (vi) access via automated or unauthorized means, interfere with, disrupt or attempt to monitor, override access or circumvent security measures for, the 1-Link - OneLink Services or related systems, including via robots, spiders and other electronic methods; and (vii) obscure, remove or alter any proprietary rights or other notices on the 1-Link - OneLink Services. Notwithstanding anything to the contrary herein, 1-Link - OneLink may, in its sole discretion, immediately revoke the grant of rights set forth in Section 3 if you breach or threaten to breach the restrictions in this Section or create other security or legal concerns. You agree that, in addition to any other remedies available to 1-Link - OneLink at law or in equity, 1-Link - OneLink will be entitled to seek injunctive relief to prevent the breach or threatened breach of your obligations under this Section, without any requirement to demonstrate irreparable harm or post a bond.
5.4 Technical Restrictions. You will not exceed the number and/or frequency of API calls, or other access to or use of 1-Link - OneLink Services in violation of the terms of your tier of Service. If 1-Link - OneLink believes that you have attempted to exceed or circumvent these limitations, 1-Link - OneLink may suspend or block your access to the 1-Link - OneLink Services. 1-Link - OneLink may monitor your use of the 1-Link - OneLink Services, including to ensure your compliance with this Agreement.
6. TERM AND TERMINATION
6.1 Term. This Agreement shall commence on the date the You accept this Agreement by creating an account or purchasing a paid service tier (“Effective Date”) and remain in effect until terminated in accordance with this Section; provided, however, that if you purchased a paid account, the agreement will continue for the duration of the Term selected by You, unless otherwise terminated as permitted herein (the “Initial Term”). If your paid account is set to automatically renew, your account will thereafter automatically renew for additional terms of the same length as the Initial Term, or to the extent a shorter renewal term is required by law, the maximum renewal term permitted by law (“Renewal Term”), subject to your cancellation prior to the next billing cycle by canceling your subscription in your account in accordance with Section 6.2 below. (“Term” shall include both the Initial Term and any Renewal Term(s)).
6.2 Right to Terminate. During the Term, You may terminate this Agreement at any time as set forth in Section 2 above, however, You shall not receive a refund or reimbursement of any fees paid for the then-current billing cycle or any prior billing cycles. Upon expiration or termination of this Agreement, all applicable rights and access granted to You hereunder will automatically terminate and you and your Personnel will cease any further use of the 1-Link - OneLink Services and return, or, if directed by 1-Link - OneLink, destroy all Confidential Information (defined below) of 1-Link - OneLink. Any Section of this Agreement which by its nature would survive such expiration or termination shall survive.
6.3 Termination Rights for Personal Use Customers in Germany (Consumers). Please refer to section 14.